Jira Software – Connection

Jira is a project management software developed by Atlassian, designed primarily for tracking tasks, issues, and project progress. It’s popular among software development teams but is also used by teams in various industries to organize workflows and monitor progress on projects. With Jira, teams can plan, assign, and prioritize tasks, manage sprints, and track the status of issues.

Integrating Jira with Wiresk can make managing workflows easier by connecting different parts of your operations.

Creating a Jira connection is the first step for any Jira automation. Once this connection is set up, you can build many different workflows like automatically creating a ticket when a customer sends an email without having to log in every time.

Create a Jira Connection in Wiresk Copy Link

There are two ways to connect your app to Wiresk:

• In “My apps” section, where you can manage your connections (select or create your group first to get access to this section, refer to the Group system ).
• While building your Flow, you can easily establish a connection to your app directly within the Flow builder. This can be done during the setup of either a Trigger or a Method.

This guide explains how to set up a connection in “My apps” section, which is essentially the same process as creating one on-the-go.

• On your Wiresk’s Dashboard, select your Group.
• On the left panel, go to “My apps” and select
• Search the app in the search field or select it from the list of apps.

Jira Software app have two primary connections:

1. Connection via API Token Copy Link

This method involves generating an API token from your Atlassian account and pasting it into Wiresk.

• Unscoped API Token
  This uses a standard API token that acts as a direct copy of your user permissions. It is easy to set up but is being retired by Atlassian in favor of more secure options.
  
• Scoped API Token
  This is the recommended method for new setups. You create a token and check specific boxes for what Wiresk can do (like only reading issues or only writing comments). It is more secure because you decide of the scope limit.

Steps to create a token Copy Link

1. Log in to your Atlassian account and go to the API Tokens section in your security settings.
2. Choose Create API token with scopes.
3. Give it a name (like “Wiresk Connection”) and set an expiration date (up to 365 days).
4. Select the specific “Scopes” or permissions you need (for example, “Read Jira work” or “Write Jira work”), refer to the scopes list below.
5. Copy the code immediately, as you won’t be able to see it again once you close the window. Keep it in a safe place for Wiresk connection.

Scopes List Copy Link

Category	Specific Scopes to Select
Search & Triggers	read:jira-work
Issue Management	read:jira-work, write:jira-work, manage:jira-configuration
Projects	read:jira-work, write:jira-work, manage:jira-project
Comments & Watchers	read:jira-work, write:jira-work
Attachments	write:jira-work
Linking Issues	write:jira-work

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Configure The API Token Connection in Wiresk Copy Link

On the Jira Software connection configuration panel:

• Give a name to the connection
• Enter your Jira domain URL
  • See how to find your site URL
• Enter your Jira account email address
• Paste here you API Key Token generated from the previous steps.
• Select Create

Once created, the Jira Connection becomes available in Triggers and Methods across your Flows.

2. Connection via OAuth 2.0 Copy Link

Instead of copying and pasting a long secret code, you use a login popup. Log in to your Atlassian account, and give Wiresk permission.

• User Experience: This is the most user-friendly method for non-technical users.
• Security: Like the Scoped Token, OAuth 2.0 uses specific permissions. You can see exactly what Wiresk is asking for before you approve it.
• Maintenance: OAuth connections are often easier to manage because you do not have to store or remember a secret token string.

Configure The Oauth 2.0 Connection in Wiresk Copy Link

• Give a name to the connection
• Select the JIRA Oauth2 Authorization Tab
• Check JIRA API Scopes box
• Select Authorize, you will be redirected to Atlassian login and permission page.

• Select Accept

The Jira Oauth 2.0 Connection is now available in Triggers and Methods across your Flows.

Basic understanding of Flow creation Copy Link

Now that your app is linked to Wiresk, you’re ready to start building Flows.

Simple steps to create a Flow ↓

• Select your Group, then on the Flow management screen click on “Create Flow”.
• On the new screen, name the new Flow.

Add a Trigger that will start your Flow

Flows can be executed by multiple Triggers, depending on the desired workflow. For example, you could use scheduled Triggers with different recurrence rules alongside a Webhook Trigger for immediate, event-driven runs of the Flow. If you choose to “Run Once“, the Flow will execute using only one Trigger and its sample data.

• Click on the (+) button to open the Trigger settings side panel.
• On the settings side panel, click on the “+ Add” button.

• On the Trigger selection screen, search your app or select it from the list below the screen.

• Select your preferred Trigger on the next screen and customize its settings.

As mentioned in “How to connect your app to Wiresk” above, during your Trigger settings, you can create a new connection to your apps at this stage.

Add a Method that will execute a task

The Method will perform a specific task on a particular app or service you’ve connected to Wiresk like get info or send emails.

You can add at least 1 or multiple Methods for complex Flows (a maximum of 255 Methods).

• On the Flow builder, select the (+) plus button next the Trigger button.
• Search or scroll down to select the app that will perform a task.
• Configure the Methods settings, refer to it documentation in our Help Center.

Add Wiresk Tools to your Flow

If you want to build a complex Flow, Wiresk offers a selection of tools at your disposal. Refer to Wiresk’s Tools

To add Tools in your Flow, Follow the same step as adding the Methods.

• On the Flow builder screen, click on the plus button (+) then just click on the “Tool” tab and select the Tool that you want to add.

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Triggers and Methods Settings Copy Link

When you configure a Trigger or Method in Wiresk, the settings panel lets you define how data is collected or sent, and the type of values you enter depends on the field.

Make sure you enter the right values so your Flow works the way you expect and gives the right results.