GrabFood Connection and Settings

Estimated reading time: 20 min
GrabFood Banner.

GrabFood is an online food delivery service offered by Grab, a prominent super-app in Southeast Asia. It connects users with a wide range of restaurants, allowing them to order meals for delivery through an intuitive mobile app or website.

GrabFood integration with Wiresk allows businesses to handle essential operations efficiently and improve their responsiveness. With this integration, restaurants can manage their GrabFood activities directly from Wiresk.

Prerequisite:
Using GradFood with Wiresk requires a Grab Merchant account. Sign up to partner with Grab here.
For developers, see Grab API endpoint documentation here.
See Grab FAQs to learn more about how to integrate GrabFood to your System.

A connection to your Grab Merchant account is needed so we can sync it with our platform.

There are two ways to connect your app to Wiresk:

  • In “My apps” section, where you can manage your connections (select or create your group first to get access to this section, refer to the Group system ).
  • While building your Flow, you can easily establish a connection to your app directly within the Flow builder. This can be done during the setup of either a Trigger or a Method.

This guide explains how to set up a connection in “My apps” section, which is essentially the same process as creating one on-the-go.

  • On your Wiresk’s Dashboard, select your Group.
  • On the left panel, go to “My apps” and select Screenshot 2025 04 08 at 9.58.41 in the morning GrabFood Connection and Settings
  • Search the app name in the search field or select it in the apps list.
Animated image GIF, showing the step of how to create an app connection. First, select the group then select the + create button.
  • On the connection settings panel, enter the credentials given to you by GrabFood company into the corresponding fields.
    • Find your credentials in your Grab Developer Portal > Project details > Credentials.
Screenshot of Wiresk "Add apps" screen. It shows the setting to add GrabFood app in Wiresk. Red arrows shows fields like GrabFood client Id, GrabFood client secret and environment.
  • Give a Name to the connection.
  • Enter you GrabFood Client ID.
  • Enter your GrabFood Client Secret.
  • Chose your connection Environment.
  • Click on “Create App” button.

Voila! Your GrabFood app connection is ready. You can now use it to build your Flows.


Now that GrabFood is linked to Wiresk, you’re ready to start building Flows.

How to create a Flow ↓
  • Select your Group, then on the Flow management screen click on “Create Flow”.
Animated image GIF, shows where to click to create a Flow in Wiresk. first select a group then click on create Flow.

A – Select the Trigger

It’s important to note that GrabFood integration does not currently include any Triggers.
Flows can be executed by multiple Triggers, depending on the desired workflow. For example, you could use scheduled Triggers with different recurrence rules alongside a Webhook Trigger for immediate, event-driven runs of the Flow. If you choose to “Run Once“, the Flow will execute using only one Trigger and its sample data.
  • On the new screen, name the Flow that you want to create.
  • Add your Triggers by clicking on the Wiresk 2025 05 02 at 15.00.40 GrabFood Connection and Settings next to “All Triggers”.
  • On the Trigger selection screen, search your app or select it from the list below the screen.
Screenshot of Wiresk Trigger setting screen. Red arrows shows that you can wether search your app in the search or or select it in the list below.
  • Select your preferred Trigger on the next screen and customize its settings.

As mentioned in “How to connect your app to Wiresk” above, during your Trigger settings, you can create a new connection to your apps at this stage.

B – Add an HTTP Trigger to your Flow

An HTTP Trigger allows you to manually activate your Flows.

HTTP Trigger settings

  • Select the Wiresk 2025 05 02 at 15.00.40 GrabFood Connection and Settings next to “All Triggers”, to add a Trigger for testing your Flow,
  • Select the button “HTTP”.
Screenshot of Wiresk Trigger selection screen. Red arrow is pointing to Http button. Select that button to configure the Http Trigger.
  • Write a description and select your API key or create a new one.
Screenshot of the HTTP Trigger settings. Here you need to provide a description and select the API key.
  • Click on save. Now you can use your HTTP Trigger to Manually run your Flow.

C – Add a Method to your Flow

The Method will perform a specific task on a particular app or service you’ve connected to Wiresk like get info or send emails.

You can add at least 1 or multiple Methods for complex Flows (a maximum of 255 Methods).
  • On the Flow builder screen, click on the plus button (+) next to the Trigger icon.
Screenshot of Wiresk Flow Builder, showing Trigger icon and an arrow pointing to a plus button. This button is use to add Methods in Wiresk.
  • Search or scroll down to select your apps Methods, then configure it settings. For GrabFood Methods, see Methods list and settings in the step below.
Screenshot of Wiresk flow builder.  This screen shows the Methods selection panel. Search the app or select it in the list below the search.

D – Add Wiresk Tools to your Flow

If you want to build a complex Flow, Wiresk offers a selection of tools at your disposal. Refer to Wiresk’s Tools

To add Tools in your Flow, Follow the same step as adding the Methods.

  • On the Flow builder screen, click on the plus button (+) then just click on the “Tool” tab and select the Tool that you want to add.

What your automation will do…

Wiresk simplifies the integration of GrabFood with your current POS. Use the available methods in Wiresk to:

  • Eliminate manual order entry: When a customer places an order through GrabFood, it automatically appears in your POS system. This allows your restaurant staff to focus on fulfilling orders efficiently and providing excellent customer service.
  • Maintain accurate menus: Updates made to your GrabFood menu, such as adding new items or marking items as unavailable, are instantly reflected in your POS system. This eliminates the need for manual updates, saving time and reducing the risk of errors.
  • Manage campaigns with ease: Easily manage and launch restaurant campaigns directly from within the your POS interface.
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After setting up your Flow, you can choose to:

  • Run once”, your Flow will run only a single time. You can use this function to test your Flow. Refer to how to set up an HTTP Trigger, in the “Create a Flow” step.
  • Run Scheduler” will automate your Flows with the recurrence rule you previously defined.


For more details, refer to How to run a Flow tutorial in our Help Center.
 
If you are using a Webhook Trigger, the Flow will initiate automatically when a webhook is received from your connected apps. This means that the Flow is automated without a scheduler and will run until you deactivate the Flow manually. Refer to Webhook documentation in our Help Center.


Check more related app documentations such as: Youding POS, Nham24, Quickbooks, Xero, Foodpanda.
If you need an integration that you cannot find in Wiresk, you can make a request to our team, and we will try our best to satisfy your needs.