Foodpanda – Manage Store

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What your automation will do…

A connection to your Foodpanda account is needed so we can sync it with our platform.
Refer to Foodpanda – How to create a connection.

You can include between 1 and 255 Methods to build complex Flows.

Methods List and Settings Copy Link

Get Store Status Copy Link

This Method is used to check if the restaurant is open or closed. If closed, restaurant will be marked as offline on Delivery Hero platform and customers won”t be able to place orders.

note: A 204 response indicates that the system is processing your request. The result is not yet determined, and you must retry to obtain the final status.

See Foodpanda Get Available Status API reference.

Configuration Table:

Input Options (Field Mapping):

Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
Default Value: Select value from a defined list or specify a fixed attribute.
Manual input: Set a custom value by using the Lightning Bold feature.

Name*	Get Store Status
Connection*	Select your connection or create one.

MATCHING CRITERIA

Chain Code*

This field uniquely identifies restaurant POS groups within the Middleware, preventing ID conflicts between different POS systems using the same chainVendorId. Its value is established during onboarding with Delivery Hero Ops team.

POS Vendor ID*

This field, also known as remoteId, uniquely identifies a restaurant for the POS plugin when paired with chainCode. The chainCode is a plugin-embedded value, configured during onboarding with Delivery Hero Ops team.

(*) required field

Response sample

[
  {
    "availabilityState": "UNKNOWN",
    "availabilityStates": [
      "CLOSED_UNTIL",
      "CLOSED",
      "OPEN"
    ],
    "changeable": false,
    "closedReason": "OTHER",
    "closingMinutes": [
      240,
      720,
      120,
      60,
      30
    ],
    "closingReasons": [
      "TOO_BUSY_KITCHEN",
      "CLOSED",
      "TOO_BUSY_NO_DRIVERS",
      "TECHNICAL_PROBLEM",
      "UPDATES_IN_MENU",
      "OTHER"
    ],
    "platformId": "12",
    "platformKey": "TB",
    "platformRestaurantId": "123456789",
    "platformType": "TALABAT"
  },
  {
    "availabilityState": "OPEN",
    "availabilityStates": [
      "CLOSED_UNTIL",
      "OPEN"
    ],
    "changeable": true,
    "closingMinutes": [
      120,
      60,
      30
    ],
    "closingReasons": [
      "OTHER"
    ],
    "platformId": "36",
    "platformKey": "FO_DE",
    "platformRestaurantId": "kg6y",
    "platformType": "FOODORA"
  },
  {
    "availabilityState": "OPEN",
    "availabilityStates": [
      "CLOSED_UNTIL",
      "CLOSED_TODAY",
      "OPEN"
    ],
    "changeable": true,
    "closingMinutes": [
      120,
      60,
      30
    ],
    "closingReasons": [
      "TOO_BUSY_KITCHEN",
      "CLOSED",
      "TOO_BUSY_NO_DRIVERS",
      "TECHNICAL_PROBLEM",
      "UPDATES_IN_MENU",
      "OTHER"
    ],
    "platformId": "1",
    "platformKey": "LH_DE",
    "platformRestaurantId": "40788",
    "platformType": "DELIVERY_HERO"
  }
]

Expand

Update Store Status Copy Link

This Method is used to Updates the current status of a restaurant – if it is available to receive orders or not.

Note: It should first be checked which kind of availability changes are allowed by using Get Store Status and verifying that the changeable property is true otherwise the request will be unsuccessful.

See Foodpanda Update Availability Status API reference.

Configuration Table:

Input Options (Field Mapping):

Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
Default Value: Select value from a defined list or specify a fixed attribute.
Manual input: Set a custom value by using the Lightning Bold feature.

Name*	Update Store Status
Connection*	Select your connection or create one.

MAP FIELDS [+ Add Field] ↓
Additional fields to configure the store status update.

Closed Reason

Specify the reason for closing, possible choices:
Closed – Update i n Menu – Holiday Special Day – Technical Problem – Refurbishment – Too Busy No Drivers – Bad Weather – Other.

Close Minutes

How long should a restaurant remains closed before opening again, e.g. 60. Works only with CLOSED_UNTIL availabilityState.

Chain Code*

This field uniquely identifies restaurant POS groups within the Middleware, preventing ID conflicts between different POS systems using the same chainVendorId. Its value is established during onboarding with Delivery Hero Ops team.

POS Vendor ID*

This field, also known as remoteId, uniquely identifies a restaurant for the POS plugin when paired with chainCode. The chainCode is a plugin-embedded value, configured during onboarding with Delivery Hero Ops team.

Availability State*

Possible states: Close – Close Until – Closed Today – Open

Platform Key*

Retrieve the Key from the Method Get Store Status. E.g. "platformKey": "TB".

Platform Restaurant ID*

Retrieve the ID from the Method Get Store Status. E.g. "platformRestaurantId": "123456789".

(*) required field

Response sample

[
  {
    "availabilityState": "UNKNOWN",
    "availabilityStates": [
      "CLOSED_UNTIL",
      "CLOSED",
      "OPEN"
    ],
    "changeable": false,
    "closedReason": "OTHER",
    "closingMinutes": [
      240,
      720,
      120,
      60,
      30
    ],
    "closingReasons": [
      "TOO_BUSY_KITCHEN",
      "CLOSED",
      "TOO_BUSY_NO_DRIVERS",
      "TECHNICAL_PROBLEM",
      "UPDATES_IN_MENU",
      "OTHER"
    ],
    "platformId": "12",
    "platformKey": "TB",
    "platformRestaurantId": "123456789",
    "platformType": "TALABAT"
  },
  {
    "availabilityState": "OPEN",
    "availabilityStates": [
      "CLOSED_UNTIL",
      "OPEN"
    ],
    "changeable": true,
    "closingMinutes": [
      120,
      60,
      30
    ],
    "closingReasons": [
      "OTHER"
    ],
    "platformId": "36",
    "platformKey": "FO_DE",
    "platformRestaurantId": "kg6y",
    "platformType": "FOODORA"
  },
  {
    "availabilityState": "OPEN",
    "availabilityStates": [
      "CLOSED_UNTIL",
      "CLOSED_TODAY",
      "OPEN"
    ],
    "changeable": true,
    "closingMinutes": [
      120,
      60,
      30
    ],
    "closingReasons": [
      "TOO_BUSY_KITCHEN",
      "CLOSED",
      "TOO_BUSY_NO_DRIVERS",
      "TECHNICAL_PROBLEM",
      "UPDATES_IN_MENU",
      "OTHER"
    ],
    "platformId": "1",
    "platformKey": "LH_DE",
    "platformRestaurantId": "40788",
    "platformType": "DELIVERY_HERO"
  }
]

Expand

Test and automate your Flow Copy Link

Once your Flow is configured, you can test or automate it using the Run panel or by managing Triggers from the Flow Management screen.

Run Flow: Manually runs the Flow once using sample data. Ideal for testing logic and field mapping. See How to Run a Flow.
Run Scheduler: Force-runs the Trigger immediately using live input. This bypasses the recurrence rule and is useful for verifying real data mapping. Learn more in Wiresk Scheduler – The Fundamentals.

From the Trigger management panel (clock icon), you can:

Activate or deactivate Triggers
Force-run the scheduler
Copy Routing Keys (for HTTP Triggers)

If your Flow uses a Webhook Trigger, it runs automatically on each incoming webhook—no scheduler required. It remains active until you manually deactivate it.