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Eats365 – Connection

Estimated reading time: 3 min
eats365 Banners Eats365 - Connection

Eats365 is a comprehensive cloud-based point-of-sale (POS) system designed specifically for the restaurant and hospitality industry. It helps businesses manage ordering, payments, inventory, and customer interactions in one platform, simplifying operations and improving customer experience.

Integrating Eats365 with the Wiresk platform can enhance automation and coordination between the restaurant’s POS and other business systems.

A connection to your Eats365 account is needed so we can sync it with our platform.

There are two ways to connect your app to Wiresk:

  • In “My apps” section, where you can manage your connections (select or create your group first to get access to this section, refer to the Group system ).
  • While building your Flow, you can easily establish a connection to your app directly within the Flow builder. This can be done during the setup of either a Trigger or a Method.

This guide explains how to set up a connection in “My apps” section, which is essentially the same process as creating one on-the-go.

  • On your Wiresk’s Dashboard, select your Group.
  • On the left panel, go to “My apps” and select Screenshot 2025 04 08 at 9.58.41 in the morning Eats365 - Connection
  • Search the app name in the search field or select it in the apps list.
Animated image GIF, showing the step of how to create an app connection. First, select the group then select the + create button.

On the connection settings panel:

  • Enter Name.
  • Set Environment to Development or Production. Use Development first.
  • Paste the Restaurant Code for the target restaurant. If you are preparing for production, make sure the merchant has redeemed the Production Token to link their account to your app.
  • Paste your Client ID and Client Secret from the Developer Portal.
  • Click Create to save the connection.
Wiresk interface for creating an Eats365 connection. The form includes required fields for Name, Environment (set to Development), Client ID, and Client Secret, along with an optional Restaurant Code. At the bottom are “Test” and “Create” buttons.

Production calls failing after “successful” Development tests usually mean the merchant has not yet redeemed the Production Token or you are using Sandbox credentials against the Production environment. Confirm the environment and that the app is connected in the merchant portal.

Where to verify API behavior
The official API site documents endpoints and webhook concepts you can use to validate that your connection is working.

Credentials ownership
Client ID and Secret are created and managed in the Developer Portal. If you rotate the secret, update it in Wiresk and re‑test.

Configure your Eats365 Triggers and Methods by Exploring Eats365 settings.

Now that your Eats365 is linked to Wiresk, you’re ready to start building Flows. 

Simple steps to create a Flow ↓
  • Select your Group, then on the Flow management screen click on “Create Flow”.
Animated image GIF, shows where to click to create a Flow in Wiresk. first select a group then click on create Flow.

Select the Trigger

Flows can be executed by multiple Triggers, depending on the desired workflow. For example, you could use scheduled Triggers with different recurrence rules alongside a Webhook Trigger for immediate, event-driven runs of the Flow. If you choose to “Run Once“, the Flow will execute using only one Trigger and its sample data.
  • On the new screen, name the Flow that you want to create.
  • Add your Triggers by clicking on the Wiresk 2025 05 02 at 15.00.40 Eats365 - Connection next to “All Triggers”.
  • On the Trigger selection screen, search your app or select it from the list below the screen.
Screenshot of Wiresk Trigger setting screen. Red arrows shows that you can wether search your app in the search or or select it in the list below.
  • Select your preferred Trigger on the next screen and customize its settings. For Eats365, refer to the Triggers settings.

As mentioned in “How to connect your app to Wiresk” above, during your Trigger settings, you can create a new connection to your apps at this stage.

Add a Method to your Flow

The Method will perform a specific task on a particular app or service you’ve connected to Wiresk like get info or send emails.

You can add at least 1 or multiple Methods for complex Flows (a maximum of 255 Methods).
  • On the Flow builder screen, click on the plus button (+) next to the Trigger icon.
Screenshot of Wiresk Flow Builder, showing Trigger icon and an arrow pointing to a plus button. This button is use to add Methods in Wiresk.
  • Search or scroll down to select your apps Methods, then configure it settings. For Eats365, refer to the Methods settings.
Screenshot of Wiresk flow builder. This screen shows the Methods selection panel. Search the app or select it in the list below the search.

Add Wiresk Tools to your Flow

If you want to build a complex Flow, Wiresk offers a selection of tools at your disposal. Refer to Wiresk’s Tools

To add Tools in your Flow, Follow the same step as adding the Methods.

  • On the Flow builder screen, click on the plus button (+) then just click on the “Tool” tab and select the Tool that you want to add.
You can refer to “How to Create a Flow” tutorial for more detailed instructions, including step-by-step guidance on mapping and configuration.