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Youding POS – Connection & Settings

Estimated reading time: 17 min
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Youding is a robust POS solution created in Cambodia, offering features to improve efficiency for restaurants, hotels, retail stores, and delivery businesses.

Youding pioneered food delivery integration for Cambodian POS systems, partnering with Wiresk to connect with platforms like Nham24, GrabFood, and Foodpanda.

Integrating Youding POS with Wiresk offers significant advantages by automating processes and centralizing business operations. The integration allows businesses to effectively manage orders, inventory, customers, payments, and venues in real-time.

Get in touch with Youding Company to request access and permissions for their POS system. For more details, see Youding Official website.
For Developers, you can refer to the API endpoint documentation here.

A connection to your Youding account is needed so we can sync it with our platform.

There are two ways to connect your app to Wiresk:

▪️ In “My apps” section, where you can manage your connections (select or create your group first to get access to this section, refer to the Group system ).

▪️ While building your Flow, you can easily establish a connection to your app directly within the Flow builder. This can be done during the setup of either a Trigger or a Method.

This guide explains how to set up a connection in “My apps” section, which is essentially the same process as creating one on-the-go.

  • On your Wiresk’s Dashboard, select your Group.
  • On the left panel, go to “My apps” and select Screenshot 2025 04 08 at 9.58.41 in the morning Youding POS - Connection & Settings
  • Search “Youding” in the search field or scroll down the list of apps and choose the Youding icon.
Animated image GIF, showing the step of how to create an app connection. First, select the group then select My Apps tab, and click on the "+ create" button.
  • In the prompted screen, give a name to your connection, e.g., “Youding Connection”.
  • Enter the URL and the Youding Restaurant Key that is provided by Youding Company.
  • Then click on “Create App” button.
Screenshot of Wiresk Add Apps screen setting for Youding Connection. Red arrows shows field to populate and a button to Create the App.

Voila! Your Youding app connection is ready. You can now use it to build your Flows.

Now that your app is linked to Wiresk, you’re ready to start building Flows.

Simple steps to create a Flow ↓
  • Select your Group, then on the Flow management screen click on “Create Flow”.
  • On the new screen, name the new Flow.
GIF animated screen of Wiresk, showing the way to create a new Flow.

Add a Trigger that will start your Flow

Flows can be executed by multiple Triggers, depending on the desired workflow. For example, you could use scheduled Triggers with different recurrence rules alongside a Webhook Trigger for immediate, event-driven runs of the Flow. If you choose to “Run Once“, the Flow will execute using only one Trigger and its sample data.
  • Click on the (+) button to open the Trigger settings side panel.
  • On the settings side panel, click on the “+ Add” button.
Screenshot of the Wiresk side panel titled “Trigger.” The panel shows a section labeled “All Triggers” with a blue “+ Add” button for inserting a new Trigger.
  • On the Trigger selection screen, search your app or select it from the list below the screen.
Screenshot of Wiresk Trigger setting screen. Red arrows shows that you can wether search your app in the search or or select it in the list below.
  • Select your preferred Trigger on the next screen and customize its settings.
As mentioned in “How to connect your app to Wiresk” above, during your Trigger settings, you can create a new connection to your apps at this stage.

Add a Method that will execute a task

The Method will perform a specific task on a particular app or service you’ve connected to Wiresk like get info or send emails.

You can add at least 1 or multiple Methods for complex Flows (a maximum of 255 Methods).
  • On the Flow builder, select the (+) plus button next the Trigger button.
  • Search or scroll down to select the app that will perform a task.
  • Configure the Methods settings, refer to it documentation in our Help Center.
Screenshot of Wiresk Flow Builder with a Flow named “Flow Example.” The canvas shows a Gmail Trigger on the left connected to an empty step placeholder marked with a plus icon in the center. On the right, the panel lists available apps and tools. A search bar is displayed at the top of the panel for filtering apps. Red arrows highlight the empty step placeholder, the search bar, and items in the app list.

Add Wiresk Tools to your Flow

If you want to build a complex Flow, Wiresk offers a selection of tools at your disposal. Refer to Wiresk’s Tools

To add Tools in your Flow, Follow the same step as adding the Methods.

  • On the Flow builder screen, click on the plus button (+) then just click on the “Tool” tab and select the Tool that you want to add.
Screenshot of Wiresk Flow Builder showing a Gmail Trigger connected to an empty Method placeholder. A red arrow points to the empty step circle with a plus sign where the next action will be added. On the right side, the “Tool” tab is selected in the panel. Another red arrow highlights the “Tool” tab label at the top. A search bar is shown above a list of available tools.
You can refer to “How to Create a Flow” tutorial for more detailed instructions, including step-by-step guidance on mapping and configuration.

What will start your automation…

Run Once Tab: This tab allows you to schedule a Flow to execute a single time at a specific date and time. This is ideal for one-time operations such as data syncs, cleanups, or initial configuration steps. After execution, the schedule will be automatically cleared unless rescheduled manually.

Run Tab: This tab is used to set up repeating schedules:

  • Repeat feature: This dropdown determines how long the automation will continue repeating based on the selected frequency (Minutely or Hourly). You can choose from:
    • Repeat Forever
      • The automation will continue to run indefinitely at the defined interval (e.g. every 15 minutes).
      • No end condition is specified.
    • Repeat for (x) Times
      • You set a specific number of repetitions.
      • Requires the field Number (x) of Repeat Times to be filled (e.g. 10 times).
    • Repeat Between Start & End Dates
      • The automation will run only within a defined date range.
      • Additional fields will appear to select start and end dates.
      • Useful for limited-time schedules like campaigns or batch jobs.
  • Daily at Multiple Times: Sets the Flow to run several times per day based on a minutely or hourly interval.
  • Daily: This allows a Flow to run x times per day at a specific time.
  • Weekly: This allows you to run a Flow weekly by selecting the days and time.
  • Monthly: This will monitor your Trigger every month on a defined date and hour.
  • Yearly: This will monitor your Trigger on a specific date and hour every year.
  • Specific dates: This will start your Trigger on specific dates and time.

For more details, see Wiresk Scheduler – The Fundamentals.

After configuring your Trigger, you can load sample data into the Example Input panel in Flow Builder. This gives you a preview of what the Trigger returns and prepares the data for mapping.

How to get it:

  • Enter manually: Add your own sample data in the JSON editor, plain JSON string, or form view.
  • Use predefined Trigger samples: Triggers provide ready-made sample data that can be pulled directly into the Example Input panel.
  • Capture Example Input: Enable this option to record real data the next time the Flow runs. The captured sample will automatically appear in the panel.

With Sample Input in place, you can review the field structure and connect Trigger outputs to Method parameters with confidence.

For more details, refer to Example Input – How it Works.

These Triggers will start your Flow automatically at a specific time or intervals instead of being triggered real-time event (Webhooks).

Youding
This Trigger monitors and retrieves new orders from a venue based on the Scheduler’s interval.

Configuration Table:

Name*Retrieve New Orders
Connection*Select your connection or create one.
Time outYou can additionally set the Trigger duration to limit the information processed per execution to optimize performance and resource usage.
Recurrence rule/scheduler*Set up your recurrence rule.
Parameters
Venue*Select the venue that is linked to Youding POS to retrieve orders.
Include Previous OrdersSelecting Yes retrieve all existing orders. Choosing No shows only orders created since the last time the flow was executed.
Preview DataIn this tab, you can preview the retrieved data.
In specific Trigger instances, data can only be previewed when it is available for retrieval. If no event occurs from the Trigger, a message “No data available”, or “Cannot read properties of null ” will be displayed.

(*) required field

This Trigger retrieves orders from a venue based on the specified order date range and order status.

Configuration Table:

Name*Retrieve Orders
Connection*Select your connection or create one.
Time outYou can additionally set the Trigger duration to limit the information processed per execution to optimize performance and resource usage.
Recurrence rule/scheduler*Set up your recurrence rule.
Parameters
Venue*Select the venue that is linked to Youding POS to retrieve orders.
From DateRetrieve orders from this date, format date "Y-m-d H:i:s".
To DateRetrieve orders to this Date, format date "Y-m-d H:i:s".
Order StatusSelect a Status:
ALL (by default)
NEW
ORDERED
SENT
CANCELLED
CALLED
RECOOKING
PENDING
COOKING
DISPATCH
DONE
COMPLETED
Include Previous OrdersSelecting Yes retrieve all existing orders. Choosing No shows only orders created since the last time the flow was executed.
Preview DataIn this tab, you can preview the retrieved data.
In specific Trigger instances, data can only be previewed when it is available for retrieval. If no event occurs from the Trigger, a message “No data available”, or “Cannot read properties of null ” will be displayed.

(*) required field

Youding
This Trigger monitors and retrieves categories from a venue based on the Scheduler’s interval.

Configuration Table:

Name*Retrieve Categories
Connection*Select your connection or create one.
Time outYou can additionally set the Trigger duration to limit the information processed per execution to optimize performance and resource usage.
Recurrence rule/scheduler*Set up your recurrence rule.
Parameters
Venue*Select the venue that is linked to Youding POS to retrieve categories.
Include Previous DataSelecting Yes retrieve all existing categories. Choosing No shows only categories created since the last time the flow was executed.
Preview DataIn this tab, you can preview the retrieved data.
In specific Trigger instances, data can only be previewed when it is available for retrieval. If no event occurs from the Trigger, a message “No data available”, or “Cannot read properties of null ” will be displayed.

(*) required field

Youding
This Trigger monitors and retrieves all products from a venue based on the Scheduler’s interval.

Configuration Table:

Name*Retrieve Products
Connection*Select your connection or create one.
Time outYou can additionally set the Trigger duration to limit the information processed per execution to optimize performance and resource usage.
Recurrence rule/scheduler*Set up your recurrence rule.
Parameters
Venue*Select the venue that is linked to Youding POS to retrieve all products.
Include Previous DataSelecting Yes retrieve all existing products. Choosing No shows only products created since the last time the flow was executed.
Preview DataIn this tab, you can preview the retrieved data.
In specific Trigger instances, data can only be previewed when it is available for retrieval. If no event occurs from the Trigger, a message “No data available”, or “Cannot read properties of null ” will be displayed.

(*) required field

Youding
This Trigger monitors and retrieves customers from a venue based on the Scheduler’s interval.

Configuration Table:

Name*Retrieve Customers
Connection*Select your connection or create one.
Time outYou can additionally set the Trigger duration to limit the information processed per execution to optimize performance and resource usage.
Recurrence rule/scheduler*Set up your recurrence rule.
Parameters
Venue*Select the venue that is linked to Youding POS to retrieve customers data.
Include Previous DataSelecting Yes retrieve all existing customers. Choosing No shows only customers created since the last time the flow was executed.
Preview DataIn this tab, you can preview the retrieved data.
In specific Trigger instances, data can only be previewed when it is available for retrieval. If no event occurs from the Trigger, a message “No data available”, or “Cannot read properties of null ” will be displayed.

(*) required field

Youding
This Trigger monitors and retrieves a list of venues linked to Youding POS, based on the Scheduler’s interval.

Configuration Table:

Name*Retrieve Venues
Connection*Select your connection or create one.
Time outYou can additionally set the Trigger duration to limit the information processed per execution to optimize performance and resource usage.
Recurrence rule/scheduler*Set up your recurrence rule.
Parameters
Preview DataIn this tab, you can preview the retrieved data.
In specific Trigger instances, data can only be previewed when it is available for retrieval. If no event occurs from the Trigger, a message “No data available”, or “Cannot read properties of null ” will be displayed.

(*) required field

Youding
This Trigger retrieves Sales Data from a venue based on date range.

A Z report, also known as a Z ticket, is a detailed printout of a point of sale (POS) register’s transaction history. 
It’s typically generated at the end of a shift or day to summarize the register’s activity. 

Configuration Table:

Name*Retrieve Sale Data (Z Ticket)
Connection*Select your connection or create one.
Time outYou can additionally set the Trigger duration to limit the information processed per execution to optimize performance and resource usage.
Recurrence rule/scheduler*Set up your recurrence rule.
Parameters
Venue*Select the venue that is linked to Youding POS to retrieve sales data from.
Platform*Select the platform that contain the sales data.
Start Date*Retrieve sales data from this date, format date "Y-m-d H:i:s".
End Date*Retrieve sales data to this Date, format date "Y-m-d H:i:s".
Include Previous DataSelecting Yes retrieve all sales data. Choosing No shows only sales data created since the last time the flow was executed.
Preview DataIn this tab, you can preview the retrieved data.
In specific Trigger instances, data can only be previewed when it is available for retrieval. If no event occurs from the Trigger, a message “No data available”, or “Cannot read properties of null ” will be displayed.

(*) required field

{
    "venue": {
        "name": "Day",
        "timezone": "Asia/Phnom_Penh",
        "print_by": "Hey Day",
        "start": "2024-05-20 13:29:05",
        "end": "2024-05-23 14:45:19",
        "currency_code": "USD",
        "sub_unit": 100,
        "external_key": "VGKTACDAOUG9"
    },
    "sale_detail_summary": {
        "total_qty": 33,
        "total_gross": "99.00 USD",
        "total_discount": "0.00 USD",
        "total_tax": "0.00 USD",
        "total_net": "99.00 USD",
        "total_refund": 0,
        "total_refund_price": "0.00 USD",
        "total_voided": 0,
        "total_voided_price": "0.00 USD",
        "total_service_charge": "0.00 USD",
        "total_gross_include_vat": "99.00 USD",
        "total_credit_note_quantity": 0,
        "total_credit_note_amount": "0.00 USD"
    },
    "general": {
        "number_of_tickets": 5,
        "total_pay_later_amount": 10300,
        "total_ticket_amount": 9900,
        "number_of_product": 33,
        "total_product_cancel": 0,
        "total_refund_items": 0,
        "total_refund_amount": 0,
        "total_compensate_item": 0,
        "total_compensate_amount": 0,
        "total_credit_note_quantity": 0,
        "total_credit_note_amount": 0,
        "total_booking": 0,
        "total_booking_amount": 0,
        "total_booking_cancel": 0,
        "total_table": 5,
        "total_guest": 9,
        "total_customer": 0,
        "avg_basket": 1100,
        "avg_basket_format": "11.00 USD",
        "total_pay_later_amount_format": "103.00 USD",
        "total_ticket_amount_format": "99.00 USD",
        "total_refund_amount_format": "0.00 USD",
        "total_compensate_amount_format": "0.00 USD",
        "total_credit_note_amount_format": "0.00 USD",
        "total_booking_amount_format": "0.00 USD",
        "total_expense_amount": "0.00 USD",
        "total_expense_count": 0
    },
    "profit": {
        "total_net_amount": 10300,
        "total_net_amount_format": "103.00 USD",
        "amount_by_vat_rate": [],
        "refund_amount": 0,
        "refund_amount_format": "0.00 USD",
        "total_cost": 0,
        "total_cost_format": "0.00 USD",
        "profit": 9900,
        "profit_format": "99.00 USD"
    },
    "payment": [
        {
            "payment_name": "PAY LATER",
            "tip_amount": 0,
            "tip_count": 0,
            "payment_count": 5,
            "refund_count": 0,
            "payment_total": 10300,
            "payment_amount": 10300,
            "payment_refund": 0,
            "payment_amount_format": "103.00 USD",
            "payment_refund_format": "0.00 USD",
            "payment_total_format": "103.00 USD",
            "credit_note_count": 0,
            "credit_note_amount": 0,
            "credit_note_amount_format": "0.00 USD"
        },
        {
            "payment_name": "ROOM",
            "tip_amount": 0,
            "tip_count": 0,
            "payment_count": 4,
            "refund_count": 0,
            "payment_total": 9900,
            "payment_amount": 9900,
            "payment_refund": 0,
            "payment_amount_format": "99.00 USD",
            "payment_refund_format": "0.00 USD",
            "payment_total_format": "99.00 USD",
            "credit_note_count": 0,
            "credit_note_amount": 0,
            "credit_note_amount_format": "0.00 USD"
        }
    ],
    "payment_summary": {
        "total_payment": 9,
        "total_payment_price": 202,
        "total_refund": 0,
        "total_refund_price": "0.00 USD",
        "total_tip": 0,
        "total_tip_price": "0.00 USD",
        "credit_note_amount": "0.00 USD",
        "credit_not_count": 0
    },
    "shift": [
        {
            "init_cash": 0,
            "total_net": 0,
            "close_amount": 0,
            "diff_amount": 0,
            "init_cash_format": "0.00 USD",
            "close_amount_format": "0.00 USD",
            "total_net_format": "0.00 USD",
            "diff_amount_format": "0.00 USD"
        }
    ],
    "discount": [
        {
            "discount_name": "សរុប",
            "discount_count": 0,
            "discounted_price": 0,
            "discounted_price_format": "0.00 USD"
        }
    ],
    "tip": {
        "total_tips": 0,
        "total_tips_price_format": "0.00 USD"
    },
    "expense_details": [],
    "expense_summary": {
        "total_expense_count": 0,
        "total_expense_amount": "0.00 USD"
    }
}

What your automation will do…

You can include between 1 and 255 Methods to build complex Flows.
Youding
Cancel an order from platforms that are linked to Youding.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Cancel Order
Connection*Select your connection or create one.
Matching Criteria
Platform*Select the platform’s order.
Order ID*Select the order or Map it from Triggers or Methods.

(*) required field

Close an order from platforms that are linked to Youding.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Close Order
Connection*Select your connection or create one.
Matching Criteria
Platform*Select the platform’s order.
Order ID*Select the order or Map it from Triggers or Methods.

(*) required field

Create an order in Youding POS from an external platform’s order.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Create Order
Connection*Select your connection or create one.
Matching Criteria
Object MappingThis field is used specifically for mapping the object discount of the
third-party platform
Map Fields
Platform Type*Select the delivery platform connected to Youding.
Order type*Select PICK-UP or DELIVERY.
Order Number*Enter the ID of the order from the delivery platform or Map it from data sources or step responses.
CodeThe code of the order.
Products*
This section captures product-related details in the order.		[⊕ Element][⊕ Map] Add fields or Map it from a Data Source. See Field Mapping.
Element 1: Represents the first item in the product list. Additional items can be added as elements.

Category Name*: The category of the product (e.g., “Beverages,” “Main Course”).
Name*: The name of the product being ordered.
Unit Price*: The price per unit of the product.
ID*: The unique identifier for the product in Youding’s system.
Quantity*: The number of units of the product being ordered.
Is Product Set: Indicates if the product is part of a set or combo. True – False
Paid Price: The total amount paid for this product.
Remote Code: A unique code linking the product to the external platform.
Comment: Notes or special instructions for the product.
Tax Name: The name of the tax applied to the product. Example: “VAT”
Tax Percent: The percentage of tax applied to the product. Example: “10%” for 10% VAT.
Discount Amount: The monetary discount applied to the product.
Discount Percent: The percentage discount applied to the product.

Selected Options: Additional options chosen for the product (e.g., extra cheese).
[⊕ Element][⊕ Map] Add fields or Map it from a Data Source. See Field Mapping.
Element 1: Represents the first option in the option group. Additional options can be added as elements.

Name*: The name of the selected option.
Price*: The additional price for the selected option, if applicable.
Quantity*: The quantity of the selected option.
ID*: The unique identifier for the selected option in the Youding system.
Key ID*: Identifier to distinguish the option.
Remote Code*: The unique code linking the option to an external platform.
Type*: The type identifier to identify whether the product topping is an
instance of product, extra or variant.
Create at*Time when order was created.
CommentsComment include in the order from delivery platform.
Discount*[⊕ Element][⊕ Map] Add fields or Map it from a Data Source. See Field Mapping.
Element 1: Represents the first discount applied to the order.

Name*: The name or description of the discount.
Value*: The value of the discount (monetary fixed amount or percentage).
Pre OrderIndicates if the order was placed in advance. True – False
CutlerySpecifies whether cutlery is required for the order from the delivery platform.
UtensilIndicates if utensils are included from the delivery platform.
Price Object*
A structured object containing price details like subtotal, discounts, tax, etc.		Commission*: The platform’s commission on the order.
Grand total*: The total amount of the order, including taxes, fees, and discounts.
VAT Total*: The total VAT applied to the order.
Total Net*: The net amount after deductions.

Delivery Fees* [⊕ Element][⊕ Map] Add fields or Map it from a Data Source. See Field Mapping.
Element 1: Represents the first delivery fee.

Name*: The name of the delivery fee.
Value*: The value of the delivery fee.

Packaging Fee: The fee for packaging the order if applicable.

(*) required field

Retrieve all items or products from an order by Platform Type and Order ID.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Get Order Items
Connection*Select your connection or create one.
Matching Criteria
Platform Type*Choose the source platform for order item retrieval
Order ID*Select the order or Map it from Triggers or Methods.
Map Fields
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

Retrieve an order information by Platform Type and Order ID.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Get Single Order
Connection*Select your connection or create one.
Matching Criteria
Platform Type*Choose the source platform for order’s information retrieval.
Order ID*Select the order from a dynamic list or Map it from Triggers or Methods.
Map Fields
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

Retrieve a list of all orders from a platform from Youding database.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*List Orders
Connection*Select your connection or create one.
Map Fields
Platform Type*Choose the source platform for order’s list retrieval.
LimitMaximum number of orders to retrieve.

(*) required field

Update the status of an order in Youding POS this will be reflected to external platforms.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Update Status
Connection*Select your connection or create one.
Matching Criteria
Platform Type*Choose the source platform.
Order ID*Select the order or Map it from Triggers or Methods.
Map Fields
Status*Select:
NEW
ORDERED
SENT
CANCELLED
CALLED
RECOOKING
PENDING
COOKING
DISPATCH
DONE
COMPLETED
Message*Message to customer, especially applicable for rejected orders.
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

Youding
Retrieve category information by Platform Type and Category ID.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Get Single Category
Connection*Select your connection or create one.
Matching Criteria
Platform Type*Choose the source platform for category’s information retrieval.
Category ID*Select the category from a dynamic list or Map it from Triggers or Methods (field external_key).
Map Fields
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

{
  "success": true,
  "code": 200,
  "error_code": "",
  "message": "success",
  "delay": 34,
  "data": {
    "external_key": "UTPMUZ1B7FYJ",
    "name": "Appetizers in French restaurant",
    "cat_type": "DRINK",
    "active": 1,
    "color_code": "80CED7",
    "created_at": "2022-03-01 07:30:44",
    "updated_at": "2022-08-22 08:00:14",
    "is_default": 0
  }
}
Retrieve all category information, optionally including the products and product options, by Platform Type.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*List Category
Connection*Select your connection or create one.
Map Fields
Platform Type*Choose the source platform for category’s information retrieval.
Include ProductsYes – No
Include Product OptionsYes – No

(*) required field

[
  {
    "external_key": "4C6BRYOAVR7K",
    "meta_id": 97,
    "name": "Food",
    "cat_type": "FOOD",
    "active": true,
    "color_code": null,
    "created_at": "2024-11-19 10:16:52",
    "updated_at": "2024-11-19 10:16:52",
    "is_default": 0,
    "obj_gid": "b8846af1-bb9e-41b9-9dd0-654d12ee36ca",
    "global_id": "b8846af1-bb9e-41b9-9dd0-654d12ee36ca",
    "deleted_at": null,
    "pname": null,
    "psort": 0,
    "sort": 30000,
    "third_party": "category",
    "name_en": "Food",
    "products": [
      {
        "global_id": "73b0584b-f9c5-45e3-aea9-59cb5b559eba",
        "name": "Second product",
        "description": null,
        "active": true,
        "dish_code": null,
        "dish_type": "DISH",
        "cat_external_key": "4C6BRYOAVR7K",
        "cat_type": "FOOD",
        "category_name": "Food",
        "sort": "0",
        "external_key": "4MJMYWGSGSOX",
        "favorite": 0,
        "unit_measurement": "QUANTITY",
        "unit_size": "1.00",
        "track_quantity": "UNLIMITED",
        "is_sale": 1,
        "brand_id": null,
        "unit_size_measurement": null,
        "size_per_unit": "0.00",
        "size_per_unit_measurement": null,
        "is_link": 0,
        "isCustom": 0,
        "platform": "NHAM24",
        "pricebook_is_active": 1,
        "dish_price_gid": "3cd50805-a19c-4d49-9fe2-2cb1ad85ab0d",
        "order_dish_status": 0,
        "order_dish_id": null,
        "dish_price_tax_id": null,
        "dish_price_active": 1,
        "url": null,
        "name_en": "Second product",
        "description_en": null,
        "category_name_en": "Food",
        "addon": [],
        "dish_price": "1.00",
        "option_prices": [
          {
            "external_key": "4MJMYWGSGSOX_opt_price",
            "name": "Regular",
            "price": "1.00",
            "rank": 1,
            "active": true,
            "default": true
          }
        ]
Youding
Retrieve a single product information by Platform Type and Product ID.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Get Single Product
Connection*Select your connection or create one.
Matching Criteria
Platform Type*Choose the source platform for product’s information retrieval.
Product ID*Select the product or Map it from Triggers or Methods (corresponding field: global_id)
Map Fields
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

{
  "global_id": "73b0584b-f9c5-45e3-aea9-59cb5b559eba",
  "name": "Second product",
  "description": null,
  "active": true,
  "dish_code": null,
  "dish_type": "DISH",
  "cat_external_key": "4C6BRYOAVR7K",
  "cat_type": "FOOD",
  "category_name": "Food",
  "sort": "0",
  "external_key": "4MJMYWGSGSOX",
  "favorite": 0,
  "unit_measurement": "QUANTITY",
  "unit_size": "1.00",
  "track_quantity": "UNLIMITED",
  "is_sale": 1,
  "brand_id": null,
  "unit_size_measurement": null,
  "size_per_unit": "0.00",
  "size_per_unit_measurement": null,
  "is_link": 0,
  "isCustom": 0,
  "platform": "NHAM24",
  "pricebook_is_active": 1,
  "dish_price_gid": "3cd50805-a19c-4d49-9fe2-2cb1ad85ab0d",
  "order_dish_status": 0,
  "order_dish_id": null,
  "dish_price_tax_id": null,
  "dish_price_active": 1,
  "url": null,
  "name_en": "Second product",
  "description_en": null,
  "category_name_en": "Food",
  "addon": [],
  "dish_price": 1.1,
  "option_prices": [
    {
      "external_key": "4MJMYWGSGSOX_opt_price",
      "name": "Regular",
      "price": 1.1,
      "rank": 1,
      "active": true,
      "default": true
    }
  ]
}
Retrieve all product information, optionally including the product options (Modifier group and Modifiers), by Platform Type.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*List Products
Connection*Select your connection or create one.
Map Fields
Platform Type*Choose the source platform for Product’s information retrieval.
Retrieve Only Product OptionsModifier Group: retrieves only the modifier groups of the products.
Modifier: retrieves only the modifiers of the products.

(*) required field

[
  {
    "global_id": "73b0584b-f9c5-45e3-aea9-59cb5b559eba",
    "name": "Second product",
    "description": null,
    "active": true,
    "dish_code": null,
    "dish_type": "DISH",
    "cat_external_key": "4C6BRYOAVR7K",
    "cat_type": "FOOD",
    "category_name": "Food",
    "sort": "0",
    "external_key": "4MJMYWGSGSOX",
    "favorite": 0,
    "unit_measurement": "QUANTITY",
    "unit_size": "1.00",
    "track_quantity": "UNLIMITED",
    "is_sale": 1,
    "brand_id": null,
    "unit_size_measurement": null,
    "size_per_unit": "0.00",
    "size_per_unit_measurement": null,
    "is_link": 0,
    "isCustom": 0,
    "platform": "NHAM24",
    "pricebook_is_active": 1,
    "dish_price_gid": "3cd50805-a19c-4d49-9fe2-2cb1ad85ab0d",
    "order_dish_status": 0,
    "order_dish_id": null,
    "dish_price_tax_id": null,
    "dish_price_active": 1,
    "url": null,
    "name_en": "Second product",
    "description_en": null,
    "category_name_en": "Food",
    "addon": [],
    "dish_price": "1.00",
    "option_prices": [
      {
        "external_key": "4MJMYWGSGSOX_opt_price",
        "name": "Regular",
        "price": "1.00",
        "rank": 1,
        "active": true,
        "default": true
      }
    ]
Youding
Create a customer in Youding Database.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Create Customer
Connection*Select your connection or create one.
Map Fields
Venue ID*Choose the platform where the customer will be created, or Map it from Triggers or Methods.
New Customer information*:Provide information such as:

First Name*
Last Name*
Country Code*
Date of Birth*
Phone Number*
Email*
Address*
Gender*
Image URL
Description

(*) required field

Get information about a customer by Platform ID and Order ID.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Get Single Customer
Connection*Select your connection or create one.
Matching Criteria
Platform Type*Choose the platform from a dynamic list, or Map it from Triggers or Methods.
Order ID*Select the order from a list or Map it from Triggers or Methods.
Map Fields
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

List all customers from Youding database.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*List Customers
Connection*Select your connection or create one.

(*) required field

Youding
Get information about a receipt by Receipt ID.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Get Receipt
Connection*Select your connection or create one.
Matching Criteria
Receipt ID*Choose the receipt from a dynamic list, or Map it from Triggers or Methods.
Map Fields
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

Get receipts information based on date range.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*List Receipts
Connection*Select your connection or create one.
Matching Criteria
Start Date*Retrieve receipts from this date, format date "Y-m-d H:i:s".
End Date*Retrieve receipts to this date, format date "Y-m-d H:i:s".
Limit recordsEnter the maximum number of receipts to retrieve.

(*) required field

Youding
This Method is used with GrabFood integration. To create a new order in Youding POS, you need to format the array “Modifiers” from GrabFood order first and Map it to Youding’s Method “Create Order”.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Format Items Object
Connection*Select your connection or create one.
Map Fields
Platform Type*Choose the platform from a dynamic list, or Map it from Triggers or Methods.
Items*Map the “Modifiers” array from GrabFood order.

(*) required field

This Method is used to update the venue external key by it Global ID.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Update Venue External Key
Connection*Select your connection or create one.
Matching Criteria
Global ID*Enter the global ID of the venue stored in Youding database, or Map it from the Method “Get Single Venue“.
Map Fields
External ID*Update the external ID.
Venue*Select the Venue.
Platform*Specify the Platform of the venue, e.g., GrabFood, Nham24, Foodpanda.
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

Youding
This Method is specifically design for Cloudbeds integration.It is used to update the payment of an order in Youding system from CloudBeds integration.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Update Payment
Connection*Select your connection or create one.
Map Fields
Platform Type*Choose the platform from a dynamic list, or Map it from Triggers or Methods.
Reservation ID*Reservation ID from Cloudbeds.
Room IDRoom ID from Cloudbeds.
Guest IDGuest ID from Cloudbeds.
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

Youding
Get information about a Platform in Youding Database by Platform ID. This Method is required from Youding for the “Create Order” process.

Configuration Table:

Input Options:

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: You can specify a fixed attribute.
Name*Get Platform Details
Connection*Select your connection or create one.
Map Fields
Platform Type*Choose the platform from a dynamic list, or Map it from Triggers or Methods.
If not Found Consider as:Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

(*) required field

{
  "external_key": "LAXINNEOYXBB",
  "meta_id": 305,
  "global_id": "9991bda8-7ed1-4e10-9451-56fc30df8dfe",
  "name": "N24 Retail",
  "currency_code": "USD",
  "rounding_unit": 0.01,
  "created_at": "2024-11-12 08:57:31",
  "updated_at": "2024-11-13 04:33:36",
  "rest_key": "73KYlhSx",
  "timezone": "Asia/Phnom_Penh",
  "third_party": "account",
  "sellingTimes": [
    {
      "id": "SELLINGTIME-01",
      "name": "Breakfast",
      "sequence": 1,
      "serviceHours": {
        "mon": {
          "openPeriodType": "OpenPeriod",
          "periods": [
            {
              "startTime": "09:00",
              "endTime": "22:00"
            }
          ]
        },
        "tue": {
          "openPeriodType": "OpenPeriod",
          "periods": [
            {
              "startTime": "09:00",
              "endTime": "22:00"
            }
          ]
        },
        "wed": {
          "openPeriodType": "OpenPeriod",
          "periods": [
            {
              "startTime": "09:00",
              "endTime": "22:00"
            }
          ]
        },
        "thu": {
          "openPeriodType": "OpenPeriod",
          "periods": [
            {
              "startTime": "09:00",
              "endTime": "22:00"
            }
          ]
        },
        "fri": {
          "openPeriodType": "OpenPeriod",
          "periods": [
            {
              "startTime": "09:00",
              "endTime": "22:00"
            }
          ]
        },
        "sat": {
          "openPeriodType": "OpenPeriod",
          "periods": [
            {
              "startTime": "09:00",
              "endTime": "22:00"
            }
          ]
        },
        "sun": {
          "openPeriodType": "OpenPeriod",
          "periods": [
            {
              "startTime": "09:00",
              "endTime": "22:00"
            }
          ]
        }
      }
    }
  ]
}

Objective:
Automatically manage and process orders across multiple venues by utilizing Youding’s order statuses and Wiresk’s tools.

Flow Overview

  1. Trigger: Retrieve New Orders
    Wiresk retrieves all new orders with the status NEW from Youding venues.
  2. Condition Logic Example by using Simple Condition Check Tool:
    • If the order status is NEW, validate the order and move it to ORDERED.
    • If the status is ORDERED, assign it to the kitchen and update it to SENT.
    • If the status is PENDING, escalate it for manual review.
    • If the status is CANCELLED, remove the order from the active queue and notify the relevant staff.

Detailed Actions

Screenshot of Wiresk Flow Builder. It shows a use case with Youding integration. From a Trigger "Retrieve new orders", by defining a condition logic the Flow initiate the Methods "Get Single Order" then "Update status", and finally "Send a Text Message " with telegram.
  1. For NEW Orders:
    • Use the Get Single Order method to fetch detailed information.
    • If all details are valid, use Update Status to mark the order as ORDERED.
    • Notify staff of the new order using notification tools like Telegram.
  1. For ORDERED Orders:
    • Use Get Order Items to retrieve order details and update the kitchen screen.
    • Change the status to SENT using Update Status, indicating the order is now in the kitchen’s queue.
  2. For SENT Orders:
    • Use Update Status to change the status to COOKING once the kitchen begins preparation.
    • Monitor the progress and move the order to DISPATCH when ready for delivery or DONE if served.
  3. For CANCELLED Orders:
    • Use Cancel Order to update the system.
    • Notify the customer and staff, and log the cancellation for reporting purposes.
  4. For PENDING Orders:
    • Flag the order for manual review using a Step with a notification tool like Telegram or Apple Push Notification.
    • Notify the manager or supervisor to resolve any issues.
  5. For DISPATCH Orders:
    • If the order is a delivery, update it to COMPLETED once delivered.
    • Notify the delivery team using Wiresk’s integration with communication tools like Telegram.

Order Status Workflow with Conditional Logic

Flow example:

  1. Trigger: Retrieve all orders with the status ALL (default) or filter specific statuses like NEW or PENDING.
  2. Condition Logic:
    • If status = NEW, validate and process.
    • If status = SENT, update to COOKING and notify staff.
    • If status = DONE, trigger a post-order action such as generating a receipt.
  3. Actions:
    • Retrieve Sales Data (Ticket Z): For tracking and analyzing completed orders.
    • Create Customer: Automatically add the customer to your database for future promotions if not already listed.
    • Get Receipt: Generate and print the receipt after the order status is marked COMPLETED.

Objective:
Automate the process of creating orders in Youding POS by integrating it with orders coming from GrabFood.

Workflow Overview

When an order is received on GrabFood platform, it is automatically sent to Youding using the Create Order method. This ensures that all orders are centralized and managed in Youding POS.

Step-by-Step Process

Screenshot of Wiresk Flow Builder. It shows a use case with Youding integration. It shows steps
  1. Trigger:
    • An order is placed on GrabFood platform, GrabFood will notify Wiresk of a new placed order.
  2. Retrieve Order Details:
    • Use Youding Methods to get:
      • Optional – Customer information (name, contact, delivery address).
      • Order items (product names, quantities, and prices, selected options).
      • Payment status (e.g., prepaid, cash on delivery).
      • Delivery or pickup details (time, location).
  3. Condition Logic:
    • If the external platform’s order is valid (e.g., payment confirmed, items in stock), proceed to create the order in Youding.
    • If the order contains unavailable items, trigger an alert for manual review.
  4. Action: Create Order in Youding
    • Use Youding’s Format Items Object Method to Format GrabFood fields to Youding Fields format.
    • Use Youding’s Get Merchant Details Method to retrieve required information about Youding’s Merchant account.
    • Use Youding’s Create Order Method to add the order to the POS system.
    • Pass the retrieved order details to Youding, including:
      • Optional – Customer details (use the Create Customer method if the customer doesn’t already exist in Youding).
      • Order items (format them using Format Items Object if needed).
      • Payment information (use the Update Payment method if applicable).
      • Discount information if applicable (discount type, discount amount, discount name).
      • Delivery Fees, Packaging fee.
  5. Status Updates:
    • Once the order is created in Youding, it is assigned the NEW status.
    • Notify the kitchen or delivery staff of the new order based on the venue.
  6. End of Flow:
    • Once the order is processed in Youding, the system updates the external platform with the order’s status using GrabFood Methods Update Order as Ready.

Once your Flow is configured, you can test or automate it using the Run panel or by managing Triggers from the Flow Management screen.

  • Run Flow: Manually runs the Flow once using sample data. Ideal for testing logic and field mapping. See How to Run a Flow.
  • Run Scheduler: Force-runs the Trigger immediately using live input. This bypasses the recurrence rule and is useful for verifying real data mapping. Learn more in Wiresk Scheduler – The Fundamentals.

From the Trigger management panel (clock icon), you can:

  • Activate or deactivate Triggers
  • Force-run the scheduler
  • Copy Routing Keys (for HTTP Triggers)

If your Flow uses a Webhook Trigger, it runs automatically on each incoming webhook—no scheduler required. It remains active until you manually deactivate it.