Wiresk

Wiresk

Eats365 – Queuing & Queuing setting

Estimated reading time: 17 min

What your automation will do…

EATS365 Eats365 - Queuing & Queuing setting

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Get Ticket
Connection* Select your connection or create one.
MAP FIELDS + Add Field ↓
Additional fields to configure the Method.

Is Member Ticket

True – False

If ticket is member ticket.

Phone Number

Phone number of the guest.

First Name

First name of the guest.

<= 100 characters

Last Name

Last name of the guest.

<= 100 characters

Guest identifiers

Identifier of the guest.

Remarks

Remarks of the guest.

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Number of Guest*

Number of guest.

If not Found Consider as

Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

Sample response 
{
  "msg_code": 0,
  "ticket": {
    "id": 0,
    "restaurant_code": "string",
    "alert_count": 0,
    "creation_time": 0,
    "status": "PENDING",
    "type": "string",
    "number": 0,
    "num_of_guest": 0,
    "guest_identifier": "string",
    "remarks": "string",
    "is_void": true,
    "first_name": "string",
    "last_name": "string",
    "phone_number": "string",
    "token": "string"
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Search Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code

Provide the unique identifier of restaurant in Eats365.

Guest Identifier*

Guest identifier of the ticket.

If not Found Consider as

Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

Sample response 
{
  "msg_code": 0,
  "ticket": {
    "id": 0,
    "restaurant_code": "string",
    "alert_count": 0,
    "creation_time": 0,
    "status": "PENDING",
    "type": "string",
    "number": 0,
    "num_of_guest": 0,
    "guest_identifier": "string",
    "remarks": "string",
    "is_void": true,
    "first_name": "string",
    "last_name": "string",
    "phone_number": "string",
    "token": "string"
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Search List Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code

Provide the unique identifier of restaurant in Eats365.

Guest Identifier*

Guest identifier of the ticket.

If not Found Consider as

Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

Sample response 
{
  "msg_code": 0,
  "ticket_list": [
    {
      "id": 0,
      "restaurant_code": "string",
      "alert_count": 0,
      "creation_time": 0,
      "status": "PENDING",
      "type": "string",
      "number": 0,
      "num_of_guest": 0,
      "guest_identifier": "string",
      "remarks": "string",
      "is_void": true,
      "first_name": "string",
      "last_name": "string",
      "phone_number": "string",
      "token": "string"
    }
  ]
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Query a Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code

Provide the unique identifier of restaurant in Eats365.

Token*

Token of the ticket.

If not Found Consider as

Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

Sample response 
{
  "msg_code": 0,
  "ticket": {
    "id": 0,
    "restaurant_code": "string",
    "alert_count": 0,
    "creation_time": 0,
    "status": "PENDING",
    "type": "string",
    "number": 0,
    "num_of_guest": 0,
    "guest_identifier": "string",
    "remarks": "string",
    "is_void": true,
    "first_name": "string",
    "last_name": "string",
    "phone_number": "string",
    "token": "string"
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Query List of Tickets
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code

Provide the unique identifier of restaurant in Eats365.

If not Found Consider as

Success – When the record is not found during execution, the system does not treat this as an error. Instead, it considers the operation successful and continues with the workflow.

Failed – Wiresk treats this as an error or failure. The workflow stops or takes a predefined failure action.

Token List*

List of ticket tokens.

+Element +Map ↓
(Add a repeating group of fields or Map it from an array. See Field Mapping).

Element 1: Represents the first token.

Token*

Token of the ticket.

Sample response 
{
  "msg_code": 0,
  "ticket_list": [
    {
      "id": 0,
      "restaurant_code": "string",
      "alert_count": 0,
      "creation_time": 0,
      "status": "PENDING",
      "type": "string",
      "number": 0,
      "num_of_guest": 0,
      "guest_identifier": "string",
      "remarks": "string",
      "is_void": true,
      "first_name": "string",
      "last_name": "string",
      "phone_number": "string",
      "token": "string"
    }
  ]
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Recall Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code

Provide the unique identifier of restaurant in Eats365.

Token*

Token of the ticket.

Sample response 
{
  "msg_code": 0
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Call Next Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Type*

Common values:

  • "A" – Ticket type A (usually mapped to a specific party size, e.g., 1–2 guests)
  • "B" – Ticket type B (e.g., 3–5 guests)
  • "C" – Ticket type C (e.g., 6–10 guests)
  • "D" – Ticket type D (optional extra category, merchant-defined)
  • "E" – Ticket type E (optional extra category, merchant-defined)
  • "VIP" – VIP queue ticket (if VIP queuing is enabled in the POS)

Notes:

VIP tickets (VIP) are available only if VIP queuing is enabled in the POS.

The actual party size ranges and names depend on how the restaurant configures ticket presets in Eats365 POS → Settings → Queuing.

Token

Token of the ticket.

Sample response 
{
  "msg_code": 0
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* List of Outstanding Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0,
  "ticket_list": [
    {
      "id": 0,
      "restaurant_code": "string",
      "alert_count": 0,
      "creation_time": 0,
      "status": "PENDING",
      "type": "string",
      "number": 0,
      "num_of_guest": 0,
      "guest_identifier": "string",
      "remarks": "string",
      "is_void": true,
      "first_name": "string",
      "last_name": "string",
      "phone_number": "string",
      "token": "string"
    }
  ]
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Reset Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0,
  "ticket_list": [
    {
      "id": 0,
      "restaurant_code": "string",
      "alert_count": 0,
      "creation_time": 0,
      "status": "PENDING",
      "type": "string",
      "number": 0,
      "num_of_guest": 0,
      "guest_identifier": "string",
      "remarks": "string",
      "is_void": true,
      "first_name": "string",
      "last_name": "string",
      "phone_number": "string",
      "token": "string"
    }
  ]
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Reset Member Ticket
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Cancel Ticket
Connection* Select your connection or create one.

MAP FIELDS

Token*

Token of the ticket.

Sample response 
{
  "msg_code": 0
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Update Guest Identifier
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code

Provide the unique identifier of restaurant in Eats365.

Token*

Token of the ticket.

Guest Identifier*

New guest identifier of the ticket.

Sample response 
{
  "msg_code": 0
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Export Ticket List
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

After*

The lower limit of the version numbers to be included in the response.

⚠️ The version number is an internal sequence maintained by Eats365 to track changes or updates to tickets.

Before

The upper limit of the version numbers to be included in the response.

⚠️ The version number is an internal sequence maintained by Eats365 to track changes or updates to tickets.

Sample response 
{
  "ticket_list": [
    {
      "token": "string",
      "queue_type": "string",
      "number": 0,
      "remarks": "string",
      "status": "PENDING",
      "created_at": 0,
      "called_at": 0,
      "seated_at": 0,
      "order_reference_id": "string",
      "is_void": true,
      "void_at": 0
    }
  ],
  "msg_code": 0
}
Expand
EATS365 Eats365 - Queuing & Queuing setting

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Get Queuing Setting
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0,
  "ticket_list": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Get List of Queuing Setting
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code List*

Provide one or more restaurant codes to fetch their queuing settings.

+Element +Map ↓
(Add a repeating group of fields or Map it from an array. See Field Mapping).

Element 1: Represents the first restaurant code.

Restaurant Code*

Code of the restaurant to retrieve the queuing setting from.

Sample response 
{
  "msg_code": 0,
  "restaurant_list": [
    {
      "ticket_setting": {
        "restaurant_code": "string",
        "is_issuing": true,
        "is_user_queuing_enabled": true,
        "is_enable_geolocation_limit": true,
        "distance_limit": 0,
        "alert_count": 0,
        "distance_unit": 0,
        "ticket_setting": [
          {
            "type": "string",
            "lower_limit": 0,
            "upper_limit": 0
          }
        ],
        "member_ticket": {
          "is_enabled": true,
          "starting_letter": "string",
          "minimum_party_size": 0,
          "maximum_party_size": 0,
          "queue_name": {
            "[locale]": "string"
          },
          "style": {
            "background_color_1": "string",
            "background_color_2": "string",
            "degree": null,
            "text_color": "string"
          }
        },
        "ticket_expiry": 0,
        "preference_list": [
          {
            "id": 0,
            "name": {
              "[locale]": "string"
            }
          }
        ],
        "restaurant": {
          "lat": null,
          "lon": null
        }
      },
      "ticket_log": {
        "restaurant_code": "string",
        "ticket_log": [
          {
            "type": "string",
            "current_no": 0,
            "last_issued_no": 0,
            "last_updated_time": 0
          }
        ]
      }
    }
  ]
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Suspend Queuing
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Suspend Member Queuing
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Resume Queuing
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  },
  "msg_code": 0
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Resume Member Queuing
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Update Ticket Setting Expiry Rule
Connection* Select your connection or create one.
MAP FIELDS + Add Field ↓
Additional fields to configure the Method.

Ticket Expiry*

The number of minutes a ticket remains valid after being issued.

Examples:

  • 0 → No expiry (tickets never expire unless voided manually).
  • 30 → Ticket expires 30 minutes after being issued.
  • 120 → Ticket expires 2 hours after being issued.

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Update Ticket Setting
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Ticket Setting*

Defines one or more ticket types and their party size ranges.

+Element +Map ↓
(Add a repeating group of fields or Map it from an array. See Field Mapping).

Element 1: Represents the first ticket setting.

Type*

Ticket type identifier (e.g., "A", "B", "C", "VIP").

Lower Limit*

Minimum number of guests for this ticket type.

Upper Limit*

Maximum number of guests for this ticket type.

Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Update User Application Enabling
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Is User Queuing Enable*

Set whether user self-queuing is allowed.

  • true → Customers can take tickets through app/kiosk.
  • false → Customers cannot take tickets themselves (staff-only issuing).
Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Update Geolocation Limit Enabling
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Is Enable Geolocalisation Limit*

Enable or disable geolocation boundary for ticketing.

  • true → Apply location restriction.
  • false → No restriction; customers can queue from any location.

Distance Limit

(integer, optional)
The maximum allowed distance (unit defined by distance_unit in settings, often meters or kilometers).

Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Configuration Table:

Input Options (Field Mapping):

  • Input: Allows dynamic inputs, e.g., from a Trigger or from Step responses. Input tab>uncheck “Show recommended” to see all fields).
  • Default Value: Select value from a defined list or specify a fixed attribute.
  • Manual input: Set a custom value by using the Lightning Bold feature (⚡ icon).

(*) required field

Name* Update Ticket Alert Count
Connection* Select your connection or create one.

MAP FIELDS

Restaurant Code*

Provide the unique identifier of restaurant in Eats365.

Alert Count*

The maximum number of times a ticket can be called before being marked as skipped/expired.

Sample response 
{
  "msg_code": 0,
  "ticket_setting": {
    "restaurant_code": "string",
    "is_issuing": true,
    "is_user_queuing_enabled": true,
    "is_enable_geolocation_limit": true,
    "distance_limit": 0,
    "alert_count": 0,
    "distance_unit": 0,
    "ticket_setting": [
      {
        "type": "string",
        "lower_limit": 0,
        "upper_limit": 0
      }
    ],
    "member_ticket": {
      "is_enabled": true,
      "starting_letter": "string",
      "minimum_party_size": 0,
      "maximum_party_size": 0,
      "queue_name": {
        "[locale]": "string"
      },
      "style": {
        "background_color_1": "string",
        "background_color_2": "string",
        "degree": null,
        "text_color": "string"
      }
    },
    "ticket_expiry": 0,
    "preference_list": [
      {
        "id": 0,
        "name": {
          "[locale]": "string"
        }
      }
    ],
    "restaurant": {
      "lat": null,
      "lon": null
    }
  }
}
Expand

Once your Flow is configured, you can test or automate it using the Run panel or by managing Triggers from the Flow Management screen.

  • Run Flow: Manually runs the Flow once using sample data. Ideal for testing logic and field mapping. See How to Run a Flow.
  • Run Scheduler: Force-runs the Trigger immediately using live input. This bypasses the recurrence rule and is useful for verifying real data mapping. Learn more in Wiresk Scheduler – The Fundamentals.

From the Trigger management panel (clock icon), you can:

  • Activate or deactivate Triggers
  • Force-run the scheduler
  • Copy Routing Keys (for HTTP Triggers)

If your Flow uses a Webhook Trigger, it runs automatically on each incoming webhook—no scheduler required. It remains active until you manually deactivate it.